Return Policy:
1) We cannot accept returns without an RGA#. All returns for defective merchandise or incorrectly shipped items will be returned at our expense.
2) All products must be returned in re-salable condition in original packaging with all parts and manuals to receive credit. When we receive the merchandise you will be issued a credit or your replacement product(s) will be shipped.
Returns of non-defective products are subject to a restocking fee of 25% (Cabinet Hardware 30%) unless items are defective or incorrect. Freight charges will be deducted from items shipped free. Special orders can not be returned. When signing for your package, be sure to note any outside package damage to the driver. If there is package damage, open the package in front of the driver to inspect the contents before signing. Insurance will not cover packages damaged during shipment unless you inspect before signing. |
