Free Shipping: UPS ground shipping is always FREE for orders over $149
($12.95 Shipping & Handling for orders under $149) in the continental US. We understand that you don’t want to be mislead with low prices only to find out during checkout that your shipping and handling charges cancel out the savings. When you shop with us, the price you see is the price you pay. And we don't charge sales tax (except in FL) which saves you another 5-8% on average.
Sample Policy: If your initial order does not qualify for Free Shipping and you place a second order for $199 or more within 30 days, the shipping charges from the 1st order will be refunded. Please click here to send an E-mail with the subject: "Sample Refund" or call 1-800-963-3070. Before you place your 2nd order to receive the Discount Code you will enter when placing your 2nd order. Be sure to have your original order# in your e-mail.
Shipping: Most orders ship within 1-2 days (excluding weekends & holidays). UPS Ground typically takes 3-5 business days in transit. See exceptions below.
- Nostalgic Warehouse and Grandeur products typically ship in 5-7 days (excluding weekends & holidays). Next Day or 2nd Day orders will ship in 3-5 business days.
- Emtek Products are custom assembled to order and typically ship in 5-7 days (excluding weekends & holidays). Next Day or 2nd Day orders will ship in 3-5 days (excluding weekends & holidays).
- Baldwin Reserve typically ships in 2-3 weeks.
- Baldwin Estate typically ships in 5-7 days (excluding weekends & holidays).
Next Day & 2nd Day Air: You can preview your shipping before you enter your payment information on the checkout page. Next Day and 2nd Day shipments are subject to availability. Please Note Emtek Next Day or 2nd Day UPS orders ship in 2-3 business days). Quicker arrangements may be possible-call customer service at 1-800-963-3070