Shipping
Free Shipping: UPS ground shipping is always FREE for orders over $99
($12.95 Shipping & Handling for orders under $99) in the continental US. We understand that you don’t want to be mislead with low prices only to find out during checkout that your shipping and handling charges cancel out the savings. When you shop with us, the price you see is the price you pay. And unlike retail stores there’s no sales tax (except in MA) which saves you another 5-8% on average.
Sample Policy: If your initial order does not qualify for Free Shipping and you place a second order for $199 or more within 30 days, the shipping charges from the 1st order will be refunded. Please click here to send an E-mail with the subject: "Sample Refund" or call 1-877-801-8205. Before you place your 2nd order to receive the Discount Code you will enter when placing your 2nd order. Be sure to have your original order# in your e-mail.
Same Day Shipping: In most cases orders placed by 2pm ET M-F will ship the Same Day except Nostalgic Warehouse, Grandeur, Emtek & Weslock. UPS Ground typically takes 3-5 working days in transit.
- Nostalgic Warehouse and Grandeur products typically ship in 5 business days.
- Emtek Products are custom assembled to order and typically ship in 8-12 business days.
- Weslock products typically ship in 3 to 4 business days.
Next Day & 2nd Day Air: You can preview your shipping before you enter your payment information on the checkout page. Next Day and 2nd Day shipments are subject to availability and we will confirm the order with you if anything in your order is unavailable to ship the same day. Please Note Nostalgic Warehouse, Grandeur, Emtek & Weslock Next Day or 2nd Day UPS orders ship in 2-3 business days). Quicker arrangements may be possible-call customer service at 877-801-8205 |