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Order tracking information is typically available 1 business day after order has been shipped.

Please Note: view our Shipping Policy below for exceptions

If order does not show tracking, click here for order status request via email


Shipping Policy:

 Most orders ship within 1-2 days (excluding weekends & holidays). UPS Ground typically takes 3-5 business days in transit. See exceptions below.

  • Nostalgic Warehouse and Grandeur products typically ship in 5-7 days(excluding weekends & holidays). Next Day or 2nd Day orders will ship in 3-5 business days.
  • Emtek Products are custom assembled to order and typically ship in 5-7 days(excluding weekends & holidays). Next Day or 2nd Day orders will ship in 3-5 days (excluding weekends & holidays).
  • Baldwin Reserve typically ships in 2-3 weeks.
  • Baldwin Estate typically ships in 5-7 days (excluding weekends & holidays).

Next Day & 2nd Day Air: You can preview your shipping before you enter your payment information on the checkout page. Next Day and 2nd Day shipments are subject to availability. Please Note Emtek Next Day or 2nd Day UPS orders ship in 2-3 business days). Quicker arrangements may be possible-call customer service at 1-800-963-3070


 

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