Order tracking information is typically available within 1 business day after order has been placed.

(Emtek 10-12 business. days, Nostalgic and Grandeur 5-7 business days)

For Non-Us Addresses, click here for order status request via email

Shipping Policy:
In most cases orders placed by 2pm ET Monday - Friday will ship the Same Day except Nostalgic Warehouse, Grandeur and Emtek & Weslock Products.

• Nostalgic and Grandeur Products typically ship within 5-7 business days.
  (Next Day or 2nd Day UPS orders ship in 2-3 business days).
• Emtek Products are custom assembled to order and typically ship in 10-12 days business days.
  (Next Day or 2nd Day UPS orders ship in 2-3 business days).
• Weslock aproducts typically ship in 3 to 4 business days.

Free shipping is UPS Ground and typically takes 3-5 working days in transit.